Customer Service

We pride ourselves on providing the highest quality of customer service. In this section, you will find information to make your shopping experience even better.

Check Current Order Status

You can check the status of your order 24 hours after it is placed. To check your order status, please enter your 12-digit order number and billing ZIP code below, then click the "View Order Status" button.

Helpful Numbers

To order by phone, or if you have questions about your order or about our website, please contact us:

PBteen
Phone: 1.866.472.4001
Fax: 1.702.363.2541
Email: customerservice@pbteen.com
Outside the United States: 1.405.717.6129
(We are only able to ship to the United States, U.S. Territories, and APO/FPO addresses.)

Privacy Policy

We respect your privacy and we adhere to strict industry guidelines and practices to protect the personal information that you share with us. For additional details, please see our Privacy Policy.