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International Order Tracking

To check the status of your package, please enter your order number and billing email address below. Your order number can be found in your Order or Shipping Confirmation Email.

For Canada in-home delivery items, please call us at 1.855.860.5951. in-home delivery items are not available for online tracking.

We can only track international packages once they leave the U.S. hub for international destinations (usually within 7 business days). If you need further assistance, please view our contact information.

If you have any issues with the order tracking form below, contact our Customer Service.

From Canada

Pottery Barn Teen Canada

Phone:855-860-5951

From All Other Countries

Pottery Barn Teen International

Toll Free:+800 1500111.