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Returns

At PBteen, we take great pride in the quality and craftsmanship of our products. Attention to design, finish, and materials is our priority.

PBteen cannot accept returns or offer a refund on exchange on any of the following items:

Delivery fees are non-refundable. Prior purchases are not eligible for a price adjustment.

General Customer Service: 1.866.472.4001

Monday-Friday 5:00am to 9:00pm PT
Saturday-Sunday 6:00am to 6:00pm PT

Fax: 1.702.363.2541

Email: customerservice@pbteen.com

International Returns: Online returns are available only for items that were shipped to the United States. If you would like to return items that were shipped outside the US, please see International Returns and Exceptions.