International Order Tracking
To check the status of your package, please enter your order number and billing email address below. Your order number can be found in your Order or Shipping Confirmation Email.
For Canada in-home delivery items, please call us at 1.855.860.5951. In-home delivery items are not available for online tracking.
We can only track international packages once they leave the U.S. hub for international destinations (usually within 7 business days). If you need further assistance, please view our contact information.
You need to upgrade your Adobe Flash Player to track your international order.
Please download and install the latest version:
When the download and installation are complete, you may need to restart your browser to view our International Order Tracking page. If you have any issues with Flash, please visit the Flash Player Support page on Adobe's website for help, or contact our Customer Service.
- PBteen Canada
From All Other Countries
- PBteen International
- Toll Free:
- +800 15001111
For iPad Users: Flash is currently not supported on iPads. To track your international order, you will need to access our website on a computer that has the latest version of Flash Player installed